House Cleaning FAQs

You can schedule your first cleaning directly through our website using the Book Now page. You can also call or text us at (470) 412-9977 for help.

It depends on your home's size and the type of cleaning. See our Atlanta house cleaning cost guide, or book online to see your price.

We recommend booking in advance, but we'll do our best to accommodate last-minute requests. A rush fee may apply.

Please let us know at least 24 hours in advance by responding to our reminders. Cancellations made with less than 24 hours' notice will incur a 50% cancellation fee, which compensates our cleaners for their lost work that day.

Yes. Our booking page is protected by extended validation SSL, our booking form has its own 256-bit security layer, and card payments are processed by Stripe. We don't store credit card numbers, only a secure token for charging.

All of our cleaners are interviewed and pass a nationwide background check. We don't hire anyone unless they are trustworthy and have a clean record. Only 4% of cleaners make it through our hiring process.

Yes. We provide all cleaning supplies, products and equipment, unless you request a specific product or want us to use your equipment.

Yes. We prioritize eco-friendly, sustainable cleaning products for a safe, healthy home.

Yes. We use eco-friendly, non-toxic products to keep your whole household safe, pets included.

Every service follows a detailed room-by-room checklist. See exactly what's included in our house cleaning checklist.

Tell us within 24 hours and we'll come back for a free touch-up. See our 24-hour touch-up promise.

For safety and liability reasons, we don't clean or handle: delicate blinds that are prone to breakage, hoarder homes, biohazards (such as feces, urine, vomit, blood or drug paraphernalia), bug or pest infestations, or tasks that require climbing or second-story ladders.

We clean homes across metro Atlanta, including Fulton, DeKalb, Cobb, Gwinnett and Clayton counties. See all service areas.